NMTC Personnel
Chris Knittel - Owner/General Manager
(806)749-9999 - Office(806)543-1619 - Cell Phone
New Mexico Texas Coaches, LLC. was founded by Jack Knittel and Denise Madrid Knittel in 1985. Chris Knittel and his mother Denise acquired the company in 2012, after the unexpected death of Jack Knittel. Chris grew up learning the business from his father’s direct involvement in the daily operations of the company. Chris attended the University of New Mexico and Texas Tech University during his college years. His devotion to his family, employees, customers and attention to detail are very important to him and his business. Chris regularly attends different industry events to keep up with current technologies and regulations. He is also very hands-on when it comes to vehicle maintenance. He personally has attended many of the training courses and regularly assists the mechanics in ensuring all vehicles are up to company standards of safety, cleanliness, and great operating condition.
Denise Madrid Boyea - Owner/CEO and Attorney at Law
(575)885-8848 - OfficeDenise Is the co-owner of the company along with her son Chris. Denise and Jack Knittel started the company in Carlsbad, NM in 1985. Jack ran the business until 2009 when he died unexpectedly. Denise is an attorney and has practiced law continuously since 1983. She lends her legal training and experience to the team as the CEO. She helps negotiate contracts, arranges financing of equipment and a variety of other major decisions. She also oversees the general activities in the Carlsbad shop.
Ellen Tedder - Operations Manager
(806)749-9999 - Office(806)392-0935 - Cell Phone
ellent@1800buslimo.com
Ellen has worked for New Mexico Texas Coaches as anOperations Manager for the Lubbock shop for five years and in the transportation business for thirty years. She has many decades of experience in dispatching and problem solving in the charter business. Before coming to work for NMTC, she worked for TNM&O/Greyhound Charter Department. From our Lubbock office, Ellen handles all dispatches, billing and communications with drivers and customers to ensure the trips run smoothly.
Susie Medina - Charter Specialist
(806)749-9999 - Office(806)549-6306 - Cell Phone
Susie has driven charter buses for eighteen years and worked for New Mexico Texas Coaches for the past four years as a driver, bus washer and charter specialist. Susie goes above and beyond to make sure we have all the necessary information to provide accurate quotes, itineraries, drivers’ paperwork and relays information from the office to the driver. She loves driving charters for Texas Tech University and regularly drives the Texas Tech Football team.
Garrett Paulhamus - Diesel Mechanic
(806)749-9999 - OfficeGarrett is our in-house Diesel Mechanic with ten years of experience working on Detroit Diesel, Cummins, Duramax, Caterpillar, International, Perkins and MBE engines. Garrett works closely with the owner, Chris Knittel, on a daily basis to ensure all vehicles are operating properly. He is available twenty-four hours a day and always goes out of his way to help drivers when there is any issue with a bus. Since his employment, we have seen a decrease in mechanical issues and an increase in overall driver and customer satisfaction.
